Shipping policy
Shipping Policy
We currently offer free standard shipping within Australia.
Processing Times
Orders are typically processed within 1–3 business days. Processing times may be longer during busy periods, weekends or public holidays.
Estimated Delivery Times
Standard shipping within Australia is generally estimated at 6–10 business days after processing. Delivery times are estimates and may vary depending on the destination, carrier delays and other circumstances outside our control.
Order Tracking
Where tracking is available, customers will receive tracking information once their order has been dispatched.
Incorrect Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error in your shipping information. We cannot guarantee that an address can be changed after an order has been processed.
Lost or Delayed Orders
If your order has not arrived within the expected timeframe, please contact us and we will assist you in checking the status of your shipment.
Questions
For questions regarding your order or shipping, please contact us using the contact information provided on our website.